RF Data Collection Technician 1

Position Title:              RF Data Collection Technician I

Classification:              Non-Exempt

Grade:                          E2

Reports To:                  Project Manager or Team Lead

Working Hours:           8 to 12 hour shifts in a 24 X 7 schedule

 

Summary:

As an RF Data Collection Technician I, you will learn to collect cellular network baseline data and file reports back to company HQ.  Drive Testers use vehicles in the performance of their duties and use test equipment to collect sensitive cellular network data. RF Data Collection Technician I will work in varying locations and perform various aspects of the job. This job is a good fit for people who:

 

  • Are seeking an entry level position with opportunity for career growth.
  • Are interested in electronics, radio signal theory and cellular communications.
  • Have a good understanding of computers and software such as MS Outlook, Word and Excel, GPS navigation, file transfer protocol, and technical cellular phone applications.
  • Can quickly master new business and technology software programs.
  • Have no travel, driving or workday restrictions and can drive at night for an extended time.
  • Can safely multi-task in a vehicle.
  • Are very flexible in work hours and locations.

 

Essential Functions:

  • Learn all aspects of the job quickly and work independently with little supervision
  • Collect propagation and signal measurement data for the analysis of RF performance
  • Measure field data for the base station to identify RF signals frequencies and respective power levels
  • Follow test plans, follow test site scheduling, understand equipment calibration and setup, RF signal measurement and basic data analysis.
  • Work independently days or nights to gather relevant RF data, as required by the project

 

Other Functions:

  • Independently plan routes and manage time required to execute the amount of work that is planned for the project timeline (day/week)
  • Quickly learn and retain relevant system knowledge through applied learning, reading of standards documents or other documentation and review of test plan documents
  • Resolve basic computer problems with navigation and data collection software
    Demonstrate basic understanding of RF theory

 

Work Environment:

  • Extended hours in a vehicle
  • Work on day shift or night shift as needed
  • Overnight hotel stays as needed, on occasion

 

Requirements:

  • Must be 21 or older
  • Must be based in or near the specified work location
  • Current driver’s license, current car insurance
  • Excellent driving record - with at least 2 years driving experience in the US
  • College desired, high school Graduate required
  • Must be willing to learn the TEMS, XCAL or other comprehensive RF data collection tools
  • Must have basic Microsoft Word, Excel and Outlook skills
  • Flexible to travel and work aggressive schedules including night shift
  • Must be able to pass standard background check including driving record
  • Good written and verbal English language communication skills
  • Other duties as assigned

 


 

 

Customer Service Rep - Part Time

Department TMP Direct
Office: TMP Direct
Location 600 International Drive North
Budd Lake, NJ, 07828, United States
Job ID: 4752

PART-TIME Customer Service Representative, REMOTE, Immediate Start

Reports to: Call Center Supervisor

Department: Contact Center

Availability: 5:00 pm-12:00 Midnight EDT, Monday to Friday; Saturday & Sunday will be OFF

Location: Remote, must be in the USA

Pay: $12 - $13 p/h W2

Position Summary: The Customer Service Representative (CSR) will handle customer service contacts in a variety of channels including; phone, email, chat and social media. This is a short-term, remote project; therefore, Customer Service Agent experience is required. All CSRs on this project must have:

· Computer, MS Windows 7, 8.1 or 10

· High speed Internet access

· Cell phone or landline telephone

· Open availability for immediate start

Essential Duties/Tasks/Responsibilities:

(These responsibilities must be able to be performed with or without reasonable accommodation)

  • Gather information from customer
  • Speak in clear voice on phone, use proper grammar and spelling in written contacts
  • Follow appropriate process for the client program(s)
  • Properly Document contact
  • Adhere to individual, team and department performance goals
  • Maintain professional attitude

Minimum Job Requirements

  • High School Diploma preferred
  • Minimum 2 years’ Customer Service experience is required
  • Call center with Inbound / Outbound calling experience is strongly preferred
  • Strong listening and problem solving skills
  • Excellent Communication Skills (Verbal & Written) is strongly preferred
  • Accurate typing and data entry
  • Experience with windows-based software and internet browsing
  • Reliable, Consistent
  • Strong desire to help people

Requires the ability to interact with others, interpret spoken and written messages and utilize reason to resolve complex problems. Requires constant keyboarding, sitting, hearing and talking. Close detail work requiring visual acuity. Must be able to perform primarily sedentary work.

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.

TMP Direct is an Equal Opportunity Employer

 

 

 

 

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